Meters & Data Collection
Meters & Data Collection
Understanding your meters and ensuring you have the correct meter for your needs can be confusing. Your invoice will show your meter reference number. For an explanation of this reference number click the meter reference link below.
Meter Reference Numbers
Moving Premises
Electricity Suppliers
If you have moved into new premises and do not know who supplies your gas or electricity we can help you find out. Contact us or click the link to use the Energy Networks Association postcode search tool (opens another website).
Click the link to use the Meter Point Administration's online search tool: Find My Supplier
The Administration Service can also give you your gas Meter Point Reference Number, or 'MPRN'. This tells your energy supplier where your meter is located.
Gas Suppliers
The Administration Service can also give you your gas Meter Point Reference Number, or 'MPRN'. This tells your energy supplier where your meter is located.
Change of Meter
If you need to change your meter, either because it is too small or large or there is a change in usage, we can help you through this process – finding the best meter provider for you and liaising with the necessary parties to ensure the transition is as smooth as possible.
Metering Enquiries
If you would like to enquire about a service provided by your electricity distributor, please contact them using the details in the Distribution Network Operators (DNOs) look-up table using the link below. Alternatively, contact us and we will help resolve your query with the DNO.
Distribution Network Operators
If you would like to enquire about a service provided by your electricity distributor, please contact them using the details in the Distribution Network Operators (DNOs) look-up table using the link below. Alternatively, contact us and we will help resolve your query with the DNO.